About Us
Research Technology Services (RTS) provides technology leadership and comprehensive support for the Office of the Vice President for Research and Innovation (OVPRI) and its stakeholders. We maintain a robust, responsive technological environment so that OVPRI units, researchers, faculty, students, and staff are fully supported in advancing discovery and innovation. From solving immediate issues to driving long-term improvements, RTS plays a crucial behind-the-scenes role in enabling the broader mission of OVPRI.
Our Services
RTS offers a wide range of services to support the evolving needs of OVPRI’s research administration units and partners:
Application Implementation and Management
Overseeing the rollout, integration, and ongoing support of systems that power research administration and operations. This includes the Research Administration Portal (RAP) and EPCS.
Custom Application Development
Designing, developing, and maintaining tools tailored to OVPRI’s unique workflows and challenges.
Website Development and Hosting Maintenance
Building and maintaining websites and web applications that communicate clearly and function reliably.
Digital Accessibility Consulting
Accessibility consulting and guidance to identify and evaluate digital resources, web applications, and research tools.
Data Management
Maintaining secure data systems and generating operational reports from EPCS and RAP to support day-to-day research processes.
Process Improvement and Change Management
Partnering with OVPRI teams to streamline workflows, implement new technologies, and manage transitions effectively.
IT Project Consultation
Offering expertise and collaboration on projects that require thoughtful technical design and implementation.
Technical Support and Troubleshooting
Diagnosing and resolving issues with software and systems to ensure technology functions correctly.
Hardware Purchasing and Support Consultation
Guiding OVPRI through the strategic process of selecting, acquiring, and implementing the right hardware for their needs.